E-mails show Microsoft's internal reaction to Walt Mossberg column |
Register here for our next TechFlash Live networking event, March 23, featuring an expert panel discussing the future of online advertising.
Walter Mossberg
The Oct. 13, 2005, installment of Walt Mossberg's Personal Technology column in the Wall Street Journal was a detailed guide for people planning to buy personal computers in advance of Windows Vista's launch. One paragraph in particular got Microsoft's attention.
"You also won’t have to worry about Vista if you buy one of Apple Computer’s Macintosh computers, which don’t run Windows," Mossberg wrote. "Every mainstream consumer doing typical tasks should consider the Mac. Its operating system, called Tiger, is better and much more secure than Windows XP, and already contains most of the key features promised for Vista."
At 9:08 a.m. Redmond time, Microsoft's Padmanand Warrier dashed off an e-mail to colleagues at the company who had been hashing out the system requirements for various levels of Windows Vista logos.
"A premium experience as defined by Walt = Apple," the message read, linking to the column, citing that paragraph and stressing the importance of addressing the issue.
The e-mail thread (PDF, 25 pages) was among the latest batch of internal Microsoft documents disclosed late Monday in the class-action lawsuit over the company's "Windows Vista Capable" logo and marketing program. Many of the key e-mails were excerpted in earlier filings in the case -- showing Microsoft relaxing the requirements for the logo to accommodate Intel, and then scrambling to deal with the resulting backlash from Hewlett-Packard and others in the industry.
Beyond that, in this era of a million bloggers, the latest e-mails show how a few words from an influential newspaper columnist can still cause a stir inside a giant company. Mossberg's column sparked this defense from Microsoft development manager Richard Russell, in an e-mail reply about 20 minutes after the first message.
"My take away from Walt's article is that we have failed to communicate Vista's value," Russell wrote. "As such, I don't understand your point. Apple doesn't differentiate between 'standard' and 'premium'. Vista does. Vista will give a very good experience and (add) lots of value even if it is not running on a premium system. Vista is designed to run a very wide ranging set of systems from the minimally capable to the incredibly capable -- Apple doesn't do that."
Of course, in looking back at these exchanges, we have the benefit of knowing how Windows Vista unfolded from there. In hindsight, who was right? Mossberg or Microsoft?
Todd Bishop is co-founder and managing editor of TechFlash. He has covered Microsoft and the technology industry for more than five years, most recently as a daily newspaper reporter and blogger based in Seattle.
READ FULL BIOGRAPHYSeattle University Software Engineering
Chinwe Okeke (MSE’08) pursued her graduate degree while working as a developer and technical analyst for the Boeing Company. She picked the SU-MSE program for small class sizes and real world learning opportunities offered through the academic service-learning and capstone projects.
The MSE program at Seattle University is geared for working professionals with classes offered in the evenings. The program builds upon the computing experience of its students and offers courses in a variety of technical and management areas of software engineering, with an emphasis on teamwork and a disciplined approach to problem solving.
Marchex is one of Seattle’s largest ad technology companies with 300+ employees providing call and click based performance marketing products, and managing over $100m in ad budget for tens of thousands of advertisers. Our customers range from local businesses to the Fortune 500.
Our talented and creative product engineering group is hiring.
If you are an innovative software design engineer interested in solving difficult problems at scale, across a wide array of technologies from Lucene to Hadoop to Asterisk and SIP then we’d love to hear from you!
Apply now.
Technology Tax Planning – Did You Take The Deduction?
Technology companies require professional advisors who can assist in all aspects of the business. The BDO Technology Practice provides a full range of services tailored to help address the changing needs of domestic and international companies. In addition to core audit and tax services, BDO professionals can assist technology companies with:
· Revenue recognition
· Business combination accounting
· R&D tax credits
· Compensation and benefits
· Business valuations
Backed by 38 national offices and an international network in 110 countries, we have the domestic and global footprint to serve growing technology companies. Contact sphilpott@bdo.com (audit partner), mreeves@bdo.com (audit partner), psmith@bdo.com (tax partner), tzambito@bdovaluation.us.com (valuation), tfiscus@bdo.com, Director, 206.624.2020