Top social media brands include Starbucks, Dell and Microsoft |
Connect with TechFlash on our Facebook page for all the latest technology news headlines and commentary, plus information and access to special events, photos from events, promotions and more.
Wetpaint and Altimeter Group today unveiled a new report that attempts to measure the companies that are best using social media, tracking how 100 companies from the 2008 BusinessWeek/Interbrand Best Global Brands survey utilized Facebook, Twitter, wikis, and discussion forums. The report also found that those that engage in social media grew revenues on average by 18 percent.
Starbucks led the list, followed by Dell, eBay, Google and Microsoft. Here are the top 10.
Starbucks (127)
Dell (123)
eBay (115)
Google (105)
Microsoft (103)
Thomson Reuters (101)
Nike (100)
Amazon (88)
SAP (86)
Tie – Yahoo!/Intel (85)
Here's what the report says about Starbucks, which notes that the company has more than 250,000 followers on Twitter and 3.5 million fans on Facebook.
Starbucks had one major advantage in its entry into social media — CEO Howard Schultz personally introduced and championed MyStarbucksIdea.com from the start. A core belief in the importance of customer engagement allowed the company to take risks and try new things as a matter of faith.
You can view the entire report here, which concludes:
The ENGAGEMENTdb Report shows that engagement is more than just setting up a blog and letting viewers post comments; it’s more than just having a Facebook profile and having others write on your wall. Rather, it’s keeping your blog content fresh and replying to comments; it’s building your friends network and updating your profile status.
Don’t just check the box; engage with your customer audience. Find your sweet spot. Engagement can’t be skin-deep, nor is it a campaign that can be turned on and off. True engagement means ful engagement in the channels where you choose to invest. Thus, choose carefully and advocate strongly to acquire the resources and support you will need to succeed.
John Cook is co-founder of TechFlash. Follow him on Twitter @johnhcook.
If you are commenting using a Facebook account, your profile information may be displayed with your comment depending on your privacy settings. By leaving the 'Post to Facebook' box selected, your comment will be published to your Facebook profile in addition to the space below.
Follow, like, and connect to a broader audience for your company!
The Puget Sound Business Journal announces Social Madness: A Corporate Social Media Challenge, presented by Capital One Spark Business. This a local and national challenge that will spotlight the best social media programs of companies in 43 cities. The local challenge begins (following the nomination period) on June 1, 2012. The promotion will culminate in a national bracket challenge that will crown Social Madness champions in 3 categories based on company size. To see the official rules, visit http://www.socialmadness.com/rules.
For more information on how your company can participate, visit the nomination page here. Nominations are due May 15th.
BizDev Seminar Series - Leadership: Rallying People to a Brighter Future
Join us for this one-of-a-kind seminar series where you hear directly from the experts about hot topics to grow your business.
The skills to be effective as a leader can be learned. What are the skills and attributes needed to be effective top leaders? How do you tell what level your people are at, and what development skills each person needs? Workshop attendees will learn the answers to these questions and more.
Tuesday, May 17, 2012
8:30am - 10:30am
The Harbor Club, Seattle
Register here.